Restaurant Operations Manager

6 days ago


Lakewood, United States MAD Greens Full time
About Us

MAD Greens is a fast-paced and dynamic restaurant company that values teamwork, inclusivity, and respect. We're looking for a leader who shares our passion for serving great food and taking care of people.

About You

We're seeking a motivated and organized individual who can thrive in a fast-paced environment. As a Restaurant Operations Manager, you'll be responsible for assisting the General Manager in managing daily restaurant operations, including employee development, inventory management, and guest satisfaction.

Key Responsibilities
  • Employee Development: Conduct orientation, explain the MAD Greens philosophy, and oversee the training of new employees.
  • Inventory Management: Oversee the inventory and ordering of food and supplies, optimize profits, and ensure that guests are satisfied with their dining experience.
  • Guest Satisfaction: Investigate and resolve complaints concerning food quality and service as needed.
  • Shift Management: Assist the General Manager in running shifts, including daily decision-making, scheduling, and planning.
  • Employee Supervision: Provide direction to employees regarding operational and procedural issues, interview hourly employees, and support hiring, supervision, and development.
  • Safety and Security: Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Reporting and Administration: Assist the General Manager with weekly and bi-weekly tasks, such as payroll and inventory.
Requirements
  • Leadership Ability: Self-discipline, initiative, and outgoing personality.
  • Communication Skills: Pleasant, polite manner and a neat and clean appearance.
  • Problem-Solving: Ability to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
  • Teamwork: Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
  • Attention to Detail: Good attention to detail and good organization skills.
  • Alignment with Company Values: Aligned with our core values: Madness Matters, MADocracy, MAD Passion, and MADfetti.


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