Sales and Customer Service Representative

7 days ago


Santa Ana, California, United States United Refrigeration, Inc. Full time
Job Opportunity

We are seeking a skilled Sales and Customer Service Representative to join our team at United Refrigeration, Inc. in Santa Ana, CA.

About the Role

This is an exciting opportunity for a results-driven individual to work with top brand name products from manufacturers such as Arcoaire, Bally Refrigerated Boxes, Continental Refrigerator, and many others.

Key Responsibilities:
  • Provide exceptional customer service and support to customers through phone calls, emails, and in-person interactions.
  • Assist customers in identifying and fulfilling their product requests and answer technical questions related to heating, air conditioning, and refrigeration.
  • Process customer orders, requests, and services accurately and efficiently.
  • Use computer systems to research products, conduct invoicing, credits, returns, reclaim, and product procurement/replenishment.
  • Load and unload company, customer, and outside carrier vehicles using proper equipment.
  • Break down and put away stock.
  • Maintain a clean and safe working environment.
Requirements

To be successful in this role, you will require:

  • Basic knowledge of heating, air conditioning, and refrigeration.
  • Excellent communication and interpersonal skills.
  • Able to lift up to 50 pounds and work in a fast-paced environment.
  • Manual dexterity and eye-hand coordination for data input.
  • Prolonged standing, bending, stooping, stretching, and ability to climb ladders.
Compensation

The estimated annual salary for this position is $$65,000 based on industry standards and location.

About Us

United Refrigeration, Inc. has grown to be a trusted name among mechanical contractors, supermarkets, small entrepreneurs, service mechanics, and large industrials, providing prompt, comprehensive service, and focusing on the customer's individual HVAC/R needs.



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