Loss Prevention Officer
4 weeks ago
As a Loss Prevention Officer at Marriott International Inc, you will be responsible for ensuring the safety and security of our guests and employees. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Patrol all areas of the property to prevent and detect potential security threats.
- Assist guests with room access and respond to emergencies in a timely and professional manner.
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system to ensure the safety of our guests and employees.
- Lock property entrances when required and conduct daily physical hazard inspections to identify potential safety risks.
- Respond to accidents, contact EMS or administer first aid/CPR as required, and assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents, and defuse guest/employee disturbances.
- Call for outside assistance if necessary and complete incident reports to document all Security/Loss Prevention related incidents.
- Handle all interruptions and complaints in a professional and courteous manner, and resolve safety hazard situations.
- Escort any unwelcome persons from the property without interrupting the orderly flow of property operation, and report to scenes of vehicle accidents/thefts.
- Call for assistance using proper code responses and complete a Loss Prevention shift summary/daily activity report.
- Maintain confidentiality of all Security/Loss Prevention and property reports/documents, and release information only to authorized individuals.
- Conduct investigations and gather evidence, and conduct interviews with relevant parties.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
About Marriott International Inc
Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Marriott International Inc, we strive to create experiences so exceptional that long after a guest stays with us, the experience stays with them. We believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.
We are committed to delivering excellence in the care and comfort of our guests, and our Gold Standards are the foundation of our success. As a member of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and Service Values.
We offer the chance to be proud of the work you do and who you work with. Join us and become the best version of you.
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