Dining Experience Ambassador

7 days ago


Key Biscayne, Florida, United States The Rusty Pelican Miami Full time

Job Overview:

The Rusty Pelican Miami is seeking a charismatic and organized individual to join our team as a Host/Hostess. As a vital part of our front-of-house staff, you will be responsible for creating a warm and inviting atmosphere for our guests.

Key Responsibilities:

  • Deliver exceptional guest service by greeting guests with a smile and ensuring their dining experience exceeds expectations.
  • Manage seating charts efficiently while balancing guest preferences and server sections.
  • Communicate effectively with servers, bussers, and managers to ensure seamless operations.
  • Maintain a clean and organized front-of-house area, including the host stand and entryway.
  • Handle guest inquiries and concerns with professionalism and a positive attitude.
  • Assist with other tasks as needed, such as helping with special events.

About Us:

The Rusty Pelican Miami offers a dynamic work environment with opportunities for growth and development. Our team is passionate about delivering an exceptional dining experience that exceeds our guests' expectations.

What We Offer:

  • A competitive salary range of $18-20 per hour.
  • An employee assistance program to support work-life balance.
  • Paid vacation time starting at one week per year.
  • Opportunities for advancement and career growth.
  • A comprehensive benefits package, including health insurance and a 401(k) plan.

Requirements:

  • Excellent communication and interpersonal skills.
  • A friendly and outgoing personality with a passion for customer service.
  • Ability to multitask and stay calm under pressure in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Prior experience as a host/hostess or in a customer-facing role is preferred but not required.

We are an Equal Opportunity Employer:

The Rusty Pelican Miami recognizes the value of diversity and is committed to providing equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation.



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