Executive Director of Operations

4 weeks ago


Austin, Texas, United States ResiBrands Full time
Job Overview

We're seeking a seasoned professional to lead our operations team and drive growth for That1Painter, a rapidly expanding painting franchise. As Vice President of Operations, you'll play a critical role in shaping our company's future and contributing to the success of our franchisees.

Key Responsibilities
  • Develop and execute operational strategies to support franchise growth, ensuring exceptional service quality and customer satisfaction.
  • Lead a high-performing team, providing guidance, mentorship, and performance management.
  • Collaborate with cross-functional teams to align operational efforts with business objectives.
  • Streamline and optimize operational processes, identifying areas for improvement and implementing innovative solutions.
  • Drive continuous improvement initiatives to enhance efficiency, reduce costs, and increase sales across the franchise network.
  • Develop and monitor key performance indicators (KPIs) to assess operational performance and drive data-driven decision-making.
  • Establish relationships with franchise owners, providing support, guidance, and resources to drive their success.
  • Contribute to the development of training programs and materials to ensure consistent and high-quality service delivery across franchises.
  • Stay abreast of industry trends, best practices, and emerging technologies to drive innovation within the franchise landscape.
Requirements
  • 8+ years of experience in the painting industry, preferably in a franchise setting.
  • Proven leadership skills managing a highly successful team.
  • Ambition for reaching new heights professionally, vision for creating plans, and prowess to successfully execute.
  • Strong analytical skills with the ability to interpret data, analyze trends, and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
Work Environment

Austin, Texas



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