Customer Service Ambassador
1 week ago
Schilling Beer Co. is a leading brewery that prides itself on providing exceptional customer experiences in a fast-paced and dynamic environment. As a Customer Service Ambassador, you will play a pivotal role in ensuring our guests receive top-notch service and leave with lasting impressions of our brand.
About the RoleWe are seeking dedicated and enthusiastic individuals to join our team as part-time or full-time Customer Service Ambassadors in Littleton, New Hampshire. If you have a passion for delivering world-class service, thrive in a busy environment, and are eager to learn about craft beer, we want to hear from you
Key Responsibilities:
- Treating our guests like family and exceeding their expectations through attentive and personalized service.
- Welcoming guests, answering questions, and navigating them through our menu and services.
- Maintaining a clean and organized work area, including the bar, server, and dining areas.
- Collaborating with management and teammates to ensure smooth operations during busy periods.
- Supporting servers and bartenders in delivering exceptional service and managing table sections.
To succeed as a Customer Service Ambassador at Schilling Beer Co., you must possess:
- A positive attitude and friendly demeanor, even during fast-paced service.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse groups of people.
- The ability to multitask, prioritize tasks, and maintain composure under pressure.
- Strong initiative, a passion for details, and a commitment to delivering exceptional customer service.
- Physical stamina to stand and walk for extended periods, with the ability to lift approximately 40 lbs.
- Flexibility to work midday, nights, weekends, and select holidays, with an open availability schedule.
We offer competitive compensation and benefits packages, including:
- A starting hourly wage of $14.00 per hour, plus gratuities.
- 401(k) matching program.
- Employee discounts on products and merchandise.
- Flexible scheduling and opportunities for advancement within our growing company.
Schilling Beer Co. is a modern European-inspired small-batch brewery centered on family, community, and excellence. Our brewery is nestled in the heart of Littleton, New Hampshire, offering breathtaking views of the White Mountains. We're committed to fostering an inclusive workplace that values diversity and promotes growth opportunities for all team members.
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