Property Manager Assistant
4 days ago
About Us
BH is a dynamic organization with 37 years of experience in providing exceptional customer service and fostering a strong team culture. Our commitment to excellence is reflected in our comprehensive benefits package, which includes:
- 3 Weeks of Paid Time Off
- Birthday Paid Day Off
- BH Gives Back (Paid Volunteer Time Off)
- 13 Paid Holidays
- BH Paid Leave
- Sabbatical
- Education Reimbursement
- Employee Assistance Program
Job Summary
The Assistant General Manager plays a vital role in the success of our property by assisting the General Manager in managing on-site operations and achieving financial and operational objectives. Key responsibilities include:
- Ensuring accurate traffic, prospect, leasing, renewal, and revenue data
- Producing daily, weekly, and monthly activity and operating reports
- Maintaining resident files
- Working closely with the General Manager and other managers to ensure compliance with local, state, and federal laws
Key Responsibilities
- Work with the General Manager to maximize revenues and adhere to budgeted cost parameters
- Manage collections and oversee the billing of additional rental income
- Take service requests from residents and work with the maintenance team to ensure customer satisfaction
- Assist the Resident Life Director with scheduling and hosting resident functions
- Perform evictions as required and maintain awareness of customer acceptance and satisfaction
- Compile data for special and periodic reports
- Train and develop on-site team members according to company policy and procedures
Requirements
- Previous experience in property management
- State leasing license or ability to obtain the required license(s)
- Proficient in MS Office applications and computer technology skills
- Excellent verbal and written communication skills
- Ability to communicate effectively with all levels of staff and supervised team members
- Customer-centric focused personality
- Ability to supervise and motivate staff members
Compensation
The estimated salary for this position is $25.00 - $27.00 per hour, based on industry standards and location.
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