Customer Service Representative
1 week ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Applied Industrial Technologies. As an Inside Sales Partner, you will play a critical role in building and maintaining strong relationships with our customers, providing them with exceptional service and support.
Key Responsibilities:
- Act as a trusted advisor to our customers, providing guidance and support to help them achieve their business goals.
- Develop and maintain a deep understanding of our products and services, as well as industry trends and best practices.
- Utilize strong communication and interpersonal skills to build rapport with customers, understand their needs, and provide tailored solutions.
- Work collaboratively with cross-functional teams to resolve customer issues and improve overall customer satisfaction.
- Stay up-to-date on industry developments and competitor activity to ensure we are providing the best possible service to our customers.
Requirements:
- 1+ year of customer service or inside sales experience.
- Excellent written and verbal communication skills, including English grammar.
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
About Us:
Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. We serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Equal Employment Opportunity:
We are an equal employment opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition, or any other characteristic protected by law.
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