Administrative Support Professional

6 days ago

GondrecourtleChâteau, Grand Est, United States State of Minnesota Full time

About the State of Minnesota

The State of Minnesota is a place where employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans.

As an Affirmative Action Employer, we are committed to equity and inclusion. We invest in our employees by providing benefits, support resources, and training and development opportunities.

We are seeking an Experienced Administrative Assistant to join our team.

Job Summary

This position will coordinate and conduct administrative services for the agency in accordance with state policies, procedures, and guidelines.

The duties performed by this position support multiple programs within the Ombudsman office, including agency leadership, client services, medical review, and administrative support areas.

Key Responsibilities:

  • Coordinate and conduct the intake and data entry of agency client related data and reports.
  • Manage financial documentation, data reporting, invoice processing, supply ordering and purchasing.
  • Handle incoming calls, faxes, mail, and other correspondence in a manner reflective of the agency's mission and purpose.
  • Manage the OMHDD website, GovDelivery, iSight, SharePoint, and other web-based systems.
  • Create, maintain, and update policies and procedures related to administrative tasks.

Requirements

To be successful in this role, you should have:

  • Customer service skills sufficient to provide prompt, courteous, and accurate information to a variety of customers over the phone, in person, and via email.
  • Word processing skills to develop and modify a variety of correspondence, records, and reports.
  • Knowledge of building and uploading original content, documents, and/or webpages to websites.
  • Knowledge of preparing, editing, and finalizing emails, memos, reports, and/or other documents and types of written communication that are grammatically correct, in proper format, and free of spelling errors.

Preferred Qualifications

We welcome applicants with:

  • Two (2) years' experience in an administrative support role.
  • Knowledge or experience in planning, organizing, assigning, and reviewing the work of other staff.
  • Ability to remain calm, courteous, and professional in situations that may involve angry or upset callers, persons of differing communication styles and languages, cultural and/or socioeconomic backgrounds.
  • Knowledge and experience in Microsoft products, including Outlook, PowerPoint, SharePoint, and Excel.

Compensation

This position offers a competitive salary of $24.00 - $33.35 per hour, which translates to $50,208 - $69,717 per year.

Benefits

The State of Minnesota offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and more.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law.

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