Guitar Craft Specialist

7 days ago


port allen, United States Guitar Center Full time
Guitar Center Job Opportunity
At Guitar Center, we are seeking a skilled Guitar Craft Specialist to join our team. As a key member of our store staff, you will be responsible for providing exceptional maintenance and repair services on customer-owned instruments while ensuring a positive customer experience.

About the Role
In this role, you will work closely with customers to understand their needs and provide high-quality craftsmanship on guitars and other musical instruments. Your expertise will include warranty repair work, maintaining store inventory, and supporting the company's mission to foster a love of music among customers. You will also have the opportunity to develop your skills in customer interaction, sales techniques, and product knowledge through our comprehensive training program.

Your Key Responsibilities
- Provide exceptional customer service, understanding customer needs and preferences to deliver a positive experience
- Maintain and repair customer-owned instruments with a high level of craftsmanship
- Perform warranty repair work and maintain store-owned gear as requested
- Participate in ongoing training and development to enhance your skills and knowledge in guitar repair and customer service

About Us
Guitar Center is a leading retailer of musical instruments and equipment, dedicated to nurturing a community of musicians and music lovers. We offer a competitive salary and benefits package, including medical, dental, vision, 401(k), mental health support, paid time off, and tuition reimbursement opportunities. If you are passionate about music and committed to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

What We Offer
- Competitive salary: $45,000 - $60,000 per year
- Comprehensive benefits package, including medical, dental, vision, 401(k), and mental health support
- Ongoing training and development opportunities to enhance your skills and knowledge in guitar repair and customer service
- Paid time off and vacation days
- Tuition reimbursement opportunities
- Employee discount program

Requirements and Preferences
To be considered for this role, you should have a strong foundation in repairing guitars and a passion for delivering exceptional customer experiences. A background in customer service or sales would be an asset, as would foundational product knowledge of Guitar Center products.

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