Sports Operations Coordinator
1 week ago
The Sports Operations Coordinator will play a crucial role in organizing and executing weekend, spring, and summer tournament programming at our world-class facility in Aberdeen, MD.
This individual will be responsible for ensuring quality control surrounding all baseball/softball activities and to exceed expectations. The position requires excellent organizational skills, attention to detail, and the ability to work effectively in a team environment.
Key Responsibilities- Execute all customer care and related communication for registered teams, providing exceptional service and support.
- Oversee the process of collecting necessary items from customers prior to events, leveraging online registration platforms for maximum efficiency.
- Invoice and collect payment from customers as necessary, maintaining accurate records and ensuring timely payments.
- Develop and execute pre-event communication plans, keeping teams informed of important details and updates.
- Monitor and evaluate all schedule requests made by teams for tournaments, producing schedules for approval by the Operations Manager.
- Serve as on-site supervisor for weekend tournaments, ensuring seamless execution and resolving any issues that may arise.
- Closely monitor all baseball operations-related inventory, maintaining adequate stock levels and managing supplies efficiently.
- Collaborate with umpire assigners to address related tournament needs and scheduling requirements.
- Support weekend tournament sales efforts under the General Manager, driving revenue growth and increasing participation.
- Assist as camps and clinics instructor and coordinator as necessary, delivering high-quality experiences for participants.
- Ensure that sponsorship activities related to tournament play are executed, fostering strong relationships with partners and stakeholders.
- Contribute to facilities operations, food and beverage, and retail operations as needed, demonstrating adaptability and flexibility in a fast-paced environment.
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