Patient Care Coordinator in Gastroenterology
3 days ago
Delivering Exceptional Patient Care in a Dynamic Gastroenterology Setting
About Allied Digestive HealthAllied Digestive Health is a leading gastroenterology care provider with over 200 providers and 60 locations throughout New Jersey and New York. Our organization prioritizes delivering the highest quality of patient care through personalized treatment plans.
Job SummaryWe are seeking a skilled Registered Nurse Triage to join our team at Albany Gastroenterology Consultants in Albany, New York. This full-time position offers a competitive salary and generous benefits package, including medical, dental, vision, life insurance, time-off benefits, EAP, 401K, and commuter benefits.
Responsibilities- Collaborate closely with physicians, nurse practitioners, and physician assistants to ensure seamless patient communication and care coordination.
- Report directly to the nursing coordinator and maintain open lines of communication to address any concerns or issues.
- Handle all incoming phone calls for assigned providers, responding promptly and professionally to patient inquiries and concerns.
- Schedule appointments for office visits, referrals, imaging studies, and laboratory tests as needed.
- Prioritize authorizations for medications, imaging studies, and laboratory tests, ensuring timely resolution of patient needs.
- Notify patients of test results via secure portal, email, or phone call, providing clear instructions for next steps.
- Respond promptly to patient portal messages, addressing concerns and resolving issues efficiently.
- Log all procedures and orders, ensuring accurate tracking and follow-up on pathology reports.
- Process prescription refills, reviewing charts and scheduling appointments if necessary to obtain authorization from providers.
- High school graduate or equivalent required.
- Graduate of an accredited nursing program.
- Current licensure as a registered nurse in the state of New York.
- BCLS/ACLS certification preferred.
- Minimum 1-2 years of experience in a medical office setting, with a strong background in patient communication and care coordination.
Salary: $65,000 - $80,000 per year, depending on experience and qualifications. We offer a dynamic work environment, opportunities for growth and development, and a commitment to delivering exceptional patient care.
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