Restaurant Shift Team Lead Position

1 week ago


Berea, Ohio, United States Wingstop Full time
Role Summary

This is an exciting opportunity for a skilled Restaurant Shift Leader to join our dynamic team at Wingstop. As a key member of the restaurant operations, you will be responsible for ensuring seamless service delivery and fostering a positive work environment.

About Us

DV & GR Enterprises dba Wingstop operates 17 Wingstop locations in Northeast Ohio, with a strong commitment to growth and excellence. Our Purpose and Core Values drive our success, and we're looking for like-minded individuals who share our passion for delivering exceptional customer experiences.

Key Responsibilities
  • Team Leadership: Direct and supervise team members during shifts, promoting high performance, efficiency, and a culture of continuous learning.
  • Customer Service: Deliver outstanding customer service by greeting guests, taking orders, and resolving issues promptly and professionally.
  • Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure quality and safety standards are met.
  • Shift Management: Maintain a clean and organized restaurant environment throughout shifts, addressing any issues or challenges that arise and escalating them as necessary.
Requirements
  • Food Handler Certification: Required for this role.
  • Previous Experience: Preferred in fast-food or restaurant environments.
  • Excellent Customer Service Skills: Essential for delivering memorable dining experiences.
  • Ability to Work Under Pressure: Strong ability to maintain composure in fast-paced environments.
  • Strong Leadership and Communication Skills: Critical for effective team leadership and collaboration.
Benefits

We offer a competitive salary range of $13.00 - $18.00 per hour, along with benefits including health insurance, profit sharing, and free meals. If you're a motivated individual with a passion for delivering exceptional results, apply now to join our team



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