Senior Operations Manager

4 weeks ago


Bellevue, Washington, United States Epic Games Full time
Job Description

We are seeking a highly skilled Senior Operations Manager to join our Store Operations & Release Management team. As a key member of our team, you will be responsible for driving excellence in store and product quality on the Epic Games Store by enhancing the process of validating products on all platforms pre- and post-launch.

You will identify and implement ideal tooling solutions to accomplish these goals, guarantee adherence to EGS policies and standards, and manage and refine workflows developed to operationalize a variety of Store programs.

Key Responsibilities:

  • Drive excellence in store and product quality on EGS by iteratively enhancing the process of validating products on all platforms pre- and post-launch.
  • Identify and implement ideal tooling solutions to accomplish these goals.
  • Guarantee adherence to EGS policies and standards, ensuring all products consistently deliver expected features and functionality.
  • Manage and refine workflows developed to operationalize a variety of Store programs.

Requirements:

  • 7-10 years of program and/or product release management or production experience.
  • Proven tolerance for ambiguity and willingness to pick up any tasks thrown your way to support the team effort.
  • Strong preference for applicants with exposure to Gaming industry release process and merchandising a game store or marketplace.

We offer a competitive salary and benefits package, including 100% of medical, dental, and vision premiums for you and your dependents, a 401k with competitive match, and a robust mental well-being program through Modern Health.

Join us in shaping the future of gaming and entertainment



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