Field Service Engineer SME

4 weeks ago

Colorado Springs, Colorado, United States Serco Full time
Job Description

Are you looking for a challenging role where you will support our US Military? Then Serco has the right opportunity for you.

As a Field Service Engineer SME, you will work solo or as a member of a team performing work on CCTV and IT systems at DoD facilities Worldwide.

This work involves installing/maintaining video surveillance cameras, desktop computing systems and peripherals, cabling, and rack-mounted equipment at U.S. Army Installations Worldwide.

Key Responsibilities
  • Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment
  • Conduct a variety of tests using established methods, adjusting, and operating equipment, recording test data, and pointing out deviations resulting from equipment malfunction or observational errors
  • Gather and maintain specified records of engineering data such as tests, drawings, etc., performing computations, plotting data, and verifying that test data meets acceptance criteria
  • Perform prescribed preventative maintenance inspections (function checks, visual inspections, cleaning of CCTV/IT equipment, etc)
  • Perform the installation of CAT 6 cabling
  • Terminate CAT 6 using T568B color code standard
Requirements
  • Be willing to travel up to 90% of the time, up to four months at a time
  • Be able to successfully undergo a pre-employment background check investigation and a drug screening
  • Must be able to obtain access to all military installations and obtain a CAC (Common Access Card)
  • Be able to receive a favorable determination from the National Agency Check with Inquiries background investigation National Security Check including finger-prints checks
  • Be able to travel internationally and have the ability to obtain a valid United States passport
  • Have 4 years of working experience be able to pull, dress, and terminate using 568B standard
  • 4 years of working experience installing racks, cable conveyance, and all peripheral equipment
  • 4 years of working experience troubleshooting and resolving issues related to cables and networks
  • 2 years of working experience in Troubleshooting various appliance-level errors to resolution
  • Follow instructions to update various Operating Systems and firmware's as directed
  • 1 to 2 years of working experience in collaborating with the engineering team to provide solutions to technical problems
  • 1 to 2 years of working experience in conducting, testing, calibration, and troubleshooting of mechanical, electrical, or electronic systems
  • Maintain accurate records of maintenance, repairs, and system modifications
  • Prepare technical reports and documentation on test results
  • 1 to 2 years of working experience following and performing activities related to Preventative Maintenance of installed CCTV systems
  • Be willing to work more than 40 hours/week
  • Be able to work in areas with drafts, noise, and temperature variation
  • Be able to work in high heat spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position
  • Be able to perform work on ladders and lifts
  • Be able to work with power tools: drill, Sawzall, Rotozip saw, Dremel
  • Be able to lift objects up to 50 lbs. without assistance
  • Be able to work after normal duty hours depending on customer requirements
  • Work during inclement weather or other adverse conditions
  • Able to work independently, meet schedule and duty requirements
  • Be able to pay attention to safety standards and follow all OSHA and safety rules at all times
Preferred Qualifications
  • A current OSHA certification
  • A current BISCI certification
  • A current US passport
  • A four-year degree related to the job description listed above

At Serco, we are committed to providing our employees with a safe and healthy work environment. We are an equal opportunity employer and welcome applications from all qualified candidates.

If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration.

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