Heavy Equipment Service Director
1 week ago
Are you a seasoned professional with a passion for delivering exceptional customer experiences and quality repairs?
This Heavy Equipment Service Manager role is an excellent opportunity to join a dynamic team in the heavy equipment industry.
About Us:
Gpac partners with a reputable heavy equipment company that prides itself on a multi-generational business, fostering a family-friendly atmosphere.
The company resolves to provide quick and accurate solutions every time. Technicians play an integral part in the company's operations, performing diagnostics, service repairs, and maintenance work on all customer and/or dealer-owned equipment.
Job Responsibilities:
- Develop and implement effective Service Department processes to ensure customer satisfaction
- Manage department goals and budgets
- Grow business through promotional programs, customer visits, and networking
- Submit service warranty paperwork and claims on time
- Schedule and assign jobs to employees according to their skills and knowledge
Requirements:
- Technical school certificate or equivalent work experience
- Minimum 5 years of experience in a service department as a technician
- Previous management or shop foreman experience is strongly preferred
- Ability to lead and manage employees
- Solid parts and machinery knowledge
- Excellent customer service and selling skills
Salary Information:
The estimated salary range for this position is between $80,000 and $110,000 per year, depending on qualifications and experience.
Benefits:
- Competitive salary and performance-based bonuses
- Health, dental, and vision insurance
- Retirement savings plan
- Opportunities for professional development and advancement
- Vibrant, team-oriented work environment
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