Construction Project Coordinator

3 weeks ago


Indianapolis, Indiana, United States Balance Claims Full time
Job Opportunity

About Balance, LLC -

We provide comprehensive claims administration, estimates, advisory, and technology services to contracting businesses. Our goal is to help contractors save time and money by outsourcing their claims administration or learning how to handle it effectively for fair and compliant results.
We partner with leading technology platforms and service vendors to deliver thorough, compliant, and timely construction job file management. This enables our clients to focus on selling, building, and billing while we work within their platforms and processes to provide seamless and timely delivery with a focus on customer service and business process.

Job Summary
Balance, LLC is seeking a Construction Project Administrator/Inside Sales Representative for our Supplementing team in Indianapolis, IN. Our supplementing team manages construction job files in the property space nationwide. We are committed to hiring experienced, professional, career-oriented Construction Project Administrator/Inside Sales Representatives who are looking for a collaborative team environment and an exceptionally strong culture that recognizes quality work.

Key Responsibilities

  • Manage administrative work for construction projects of varying scope/complexity across the United States.
  • Review estimates provided by the estimating department and client documentation to ensure the full scope of the project is included in the Xactimate Estimate and provide compliant administrative feedback and notes to contractors and others interacting with the file in all forms of communication.
  • Daily use and monitoring of projects within Outlook, Hubspot, Dropbox, Xactimate, and various other company software/platforms.
  • Enter all data and communications with adjusters and contractors into CRM.
  • Meet company/department-generated revenue quotas on a daily, weekly, monthly, and quarterly basis.
  • Work with insurance companies to reconcile differences with estimates for construction projects related to/resulting from storm damage or other insurance-related losses.
  • Collaborate with the Account Management and Support departments to set proper expectations for our clients throughout the construction job file administration process.

Requirements and Skills

  • Insurance Restoration Industry experience is preferred but not required.
  • Construction Industry experience is preferred but not required.
  • Inside or outside phone sales experience is preferred but not required.
  • Strong communication and business writing skills.
  • Problem-solving skills.
  • Strong analytical skills.
  • Time management and organizational skills.
  • Strong computer skills.
  • Strong phone skills.
  • Strong interpersonal skills.

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