Produce Sales Associate
1 month ago
As a Produce Sales Associate at Food Lion, you will be responsible for providing exceptional customer service and maintaining a clean and organized produce department. Your primary goal will be to create a positive shopping experience for our customers by ensuring that all products are displayed and priced correctly, and that customers receive accurate and helpful information about our products.
Key Responsibilities
- Provide excellent customer service by answering questions, making recommendations, and resolving customer complaints in a professional and courteous manner.
- Maintain a clean and organized produce department, including rotating stock, cleaning equipment, and disposing of waste.
- Ensure that all products are displayed and priced correctly, and that customers receive accurate and helpful information about our products.
- Unload trucks and receive merchandise in a timely and efficient manner.
- Use company tools, such as ACIS and CAO, to manage inventory and ordering.
- Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice.
- Understand and follow Food Safety and Workplace Safety guidelines and procedures.
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
- Ensure compliance with local, state, and federal regulations.
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code.
- Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
- Perform all other duties as assigned.
- High school graduate or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.
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