Insurance Support Specialist

7 days ago


Romeoville, Illinois, United States State Farm Insurance Full time

Job Overview: State Farm Insurance is seeking a highly skilled Insurance Support Specialist to join their team. This role is ideal for individuals who are passionate about providing exceptional customer service and have a strong understanding of insurance products.

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About the Role: As an Insurance Support Specialist at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. You will also process policy changes and updates in the system, handle incoming calls and emails from customers regarding policy inquiries and claims, and collaborate with team members to resolve customer issues and ensure customer satisfaction.

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Key Responsibilities: The successful candidate will maintain customer records and update information as needed, provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner, and stay up-to-date with insurance products and industry trends to effectively assist customers.

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Requirements: To be successful in this role, you will need to have excellent communication and interpersonal skills, a strong knowledge of insurance products and policies, and the ability to work in a fast-paced environment. You will also need to meet or exceed performance goals and targets set by the company.

Benefits: As an Insurance Support Specialist at State Farm Insurance, you will receive a competitive salary, ranging from $45,000 to $60,000 per year, depending on your experience and qualifications. You will also have access to training and development opportunities to help you advance in your career. In addition, you will be part of a dynamic and supportive team that is dedicated to providing exceptional customer service.



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