Luxury Sales Leader

4 weeks ago


Étreux, Hauts-de-France, United States Saatva Full time
About the Role

Saatva is a luxury mattress and home furnishings brand that's dedicated to helping consumers get a great night's sleep. As a Lead Retail Sales Associate, you'll play a pivotal role in achieving exceptional sales in a non-commissioned, pressure-free environment. You'll work closely with the VR Manager to maintain a positive company culture, ensure team productivity, and provide guests with an exceptional shopping experience.

Key Responsibilities
  • Meet and exceed specific sales goals in collaboration with the Viewing Room Manager
  • Promote a positive company culture through team building and mentorship
  • Maintain an organized and multitasking-oriented approach to daily tasks
  • Build rapport effortlessly with customers to provide a knowledgeable and exceptional shopping experience
  • Assist in management tasks as needed to keep the team focused on delivering a first-class experience
  • Utilize computer skills and related software to enhance productivity
  • Maintain a clean and healthy work environment that reflects Saatva's commitment to quality
  • Ensure scheduling aligns with Manager's Days Off to optimize team efficiency
Requirements
  • Strong Customer Service experience with a minimum 2 years of consumer-facing experience, preferably in luxury products
  • Superior coaching and mentoring skills
  • Dynamic, articulate, and affable personality with strong communication skills
  • Passionate about quality products and dedicated to delivering exceptional customer service
  • Strong leadership skills with the ability to lead by example and motivate a team
  • Comfortable working in a fast-paced and dynamic environment
  • Ability to adapt to changing priorities and handle multiple tasks simultaneously
  • The ability to work a retail schedule which includes weekends, and sale holidays
What's In It For You
  • Competitive Compensation: $25-$31/HR
  • Medical, Dental and Vision Insurance Available
  • Paid Vacation
  • Bonus Program
  • 401K Employer Match
  • FSA/HSA/Commuter Benefits Available
  • Employee Referral Bonus
  • Blink Discounted Gym Membership
  • Employee Discounted Products
  • Friends and Family Discounts
  • Dynamic and dedicated team

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