Customer Service Representative Position

4 weeks ago


Leavenworth, Kansas, United States U-Haul Full time
Customer Service Representative Job Description

Are you looking for a rewarding career in customer service? U-Haul is seeking a motivated and friendly individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers on products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift
  • Participate in ongoing continuous education through U-Haul University

Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear. The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights. U-Haul is an equal opportunity employer and welcomes applicants from diverse backgrounds.

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