Salesforce Solutions Engineer

1 month ago

Wadsworth, Ohio, United States Brock11 Full time
Job Description

This position is responsible for the execution of the day-to-day configuration, support, maintenance, and improvement of the Salesforce platform. The ideal candidate will have a record of success in improving processes and the addition of new processes through the Salesforce platform.

Key Responsibilities:
  • Coordinate the evaluation, scope, and completion of new development requests.
  • Serve as one of the primary system administrators for the Salesforce platform.
  • Perform application configuration, development, data integrations, testing, and evaluation to ensure quality and consistency.
  • Handle some basic administrative functions including user account maintenance, reports and dashboards, and other routine tasks.
  • Complete regular internal system audits and prepare for upgrades.
  • Assist in the deployment and development of Salesforce across all business units.
  • Work with our management team and key stakeholders to establish suitable processes to support administrative, development, and change management activities.
  • Assist in training of new users and grow the Salesforce skill set across the organization.
  • Work with the Sales Process & Platform Manager to define and document development requirements and procedural documents.
Minimum Qualifications:
  • 3+ years of experience as a Salesforce.com administrator.
  • Salesforce Platform App Builder certified.
  • Salesforce Advanced Administrator certified.
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
  • Strong understanding of Salesforce best practices and functionality.
  • Excellent project management skills and a positive attitude.
  • Creative and analytical thinker with strong problem-solving skills.
  • Must demonstrate exceptional verbal and written communication skills.
  • Must demonstrate ability to communicate effectively at all levels of the organization.
  • Strong data management abilities.
  • A documented history of successfully driving projects to completion.
  • A demonstrated ability to understand and articulate complex requirements.

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