Senior UX Researcher

7 days ago


Basking Ridge, New Jersey, United States OLIVER Agency - North America Full time
About the Role

We are seeking a senior-level User Experience (UX) Researcher to join the Customer Marketplace Insights (CMI) team at OLIVER Agency - North America. As a key member of our team, you will drive transformation and innovation by contributing insights and research outcomes that directly impact business and product decisions.

Your Responsibilities
  • Conduct user research activities, such as interviews, testing, and evaluation, to uncover experience and product development insights.
  • Develop and execute UX Research projects/programs aimed at understanding customer needs, expectations, and experiences.
  • Moderate workshops and collaborate with designers and business partners to develop impactful insights and stories.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in a research-related discipline.
  • 7+ years of related non-academic work experience in a dedicated research role.
  • Experience defining project scope and timelines, as well as planning methodologies.
  • Proficiency in user research methods, including usability testing, user interviews, and diary studies.
What We Offer

We offer a competitive salary range of $175,000 to $200,000 annually, depending on location, experience, and qualifications.

Our values shape everything we do: Be Ambitious, Be Imaginative, Be Inspirational, Be Always Learning, Be Results-Focused, and Be Pro-Inclusive. We strive to create an inclusive working environment where all employees can reach their full potential.


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