Senior Retail Operations Manager
1 week ago
Location: Wash and Roll
About the RoleWe are seeking an experienced Senior Retail Operations Manager to lead our store team at Wash and Roll. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including staff management, stock control, and customer service.
Key Responsibilities- Recruit, train, and develop a high-performing team of retail staff.
- Manage budgets and financial performance, ensuring maximum profitability and productivity.
- Maintain accurate financial and statistical records, providing insights for business growth.
- Oversee stock levels, pricing control, and promotional displays to drive sales and revenue.
- Cultivate strong relationships with customers, addressing their needs and concerns in a professional and courteous manner.
- Liaise with management to ensure seamless communication and collaboration across departments.
- Commercial awareness and experience in managing budgets and financial performance.
- Strong leadership skills, with the ability to motivate and develop a high-performing team.
- Excellent organizational, time management, and problem-solving skills.
- Effective verbal and written communication skills, with the ability to build strong relationships with colleagues and customers.
- Detailed knowledge of IT systems, with experience in using technology to drive business growth.
We offer a competitive salary of $60,000+ per year, along with a range of benefits, including paid time off, bonuses, and opportunities for career advancement.
This is an exciting opportunity for a motivated and results-driven individual to join our team at Wash and Roll. If you have a passion for retail operations and a desire to succeed in a fast-paced environment, we encourage you to apply.
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