Pharmacy Technician I

4 weeks ago


San Antonio, Texas, United States Integrated Resources Full time

This is a hybrid role that combines onsite training with the possibility of working from home. As a Pharmacy Technician I, you will be responsible for providing professional phone assistance to callers through the criteria-based prior authorization process.

Maintaining complete, timely, and accurate documentation of all approvals and denials is crucial in this role. You will also transfer all clinical questions and judgment calls to the pharmacist.

To be successful in this position, you will need at least one year of experience as a pharmacy technician in an administrative support function. National pharmacy technician certification is also required, along with advanced computer skills and excellent customer service skills.

Key Responsibilities:

  • Provide professional phone assistance to callers through the prior authorization process
  • Maintain accurate documentation of approvals and denials
  • Transfer clinical questions and judgment calls to the pharmacist
  • Work in a hybrid role with onsite training and potential work-from-home opportunities

Requirements:

  • At least one year of experience as a pharmacy technician in an administrative support function
  • National pharmacy technician certification
  • Advanced computer skills
  • Excellent customer service skills

Integrated Resources is an equal opportunity employer.

This position may have the ability to work from home, depending on several factors including site location, employee performance, department need, and other criteria.



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