Commercial Turf Service Manager
7 days ago
At Wesco Turf, we are committed to providing the highest quality used golf course equipment. As a worldwide provider of top-notch products, we have been honored multiple times as Toro's North American Distributor of Excellence.
Job OverviewWe are seeking a skilled Commercial Turf Service Manager to lead our team of technicians in providing exceptional service to our customers. This role requires strong leadership skills, excellent documentation practices, and advanced knowledge of equipment diagnostics, repair, and maintenance processes.
Key Responsibilities- Provide technical leadership to technicians through positive mentoring tactics
- Assist technicians in assessing equipment failures and situations
- Mentor technicians on policies and procedures
- Inventory and track shared equipment and tools
- Ensure a safe working environment meets the service needs of customers
- Complete repair work both internal and external
- Minimum 5 years' experience in a related field
- High School Diploma or equivalent
- Training at vocational, technical trade school, or training seminars in the Commercial Turf Industry
- Strong mechanical background
- Excellent customer service skills
- Ability to multitask and handle situations responding to the needs of team members
We offer a competitive salary range of $31.00 - $33.00 per hour, plus benefits including:
- Health Insurance
- Wellness Program
- Growth Opportunities
You will be responsible for:
- Serving as a lead technician to coach, help, and train inside shop technicians
- Monitoring technicians' work performance to ensure they adhere to quality assurance guidelines
- Projecting a positive image to peers, subordinates, customers, vendors, and the public by providing quality service and maintaining a cost-efficient, productive, safe, and customer-friendly environment
- Developing a working knowledge of the Company's policies and standard operating procedures
- Attending all required training, conferences, meetings as directed by management and/or the Company's various vendors
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