Pet Care Specialist
5 days ago
About the Role:
We are seeking a highly skilled and experienced Pet Care Specialist - Dog Groomer to join our team at Downtown Dog Lounge LLC. As a Pet Care Specialist, you will be responsible for providing exceptional care and attention to our furry friends, ensuring their safety and well-being while on-site.
Key Responsibilities:
- Provide direct care for dogs, including grooming services such as brushing, bathing, conditioning, ear cleaning, anal gland expression, sanitary trims, nail trims, feet trims, face trims, de-matting services, hair cutting, hair coloring, drying, etc.
- Develop thorough knowledge and understanding of dog breeds and dog behavior.
- Follow all safety guidelines and protocols.
- Attend daily recap meetings and read and understand recap daily.
- Support with needed tasks such as entering all grooming blade and cut notes, ensuring profile photo is uploaded into Gingr pet profile for team communication and consistency.
- Maintain clean, organized, and sanitary work environment according to health and safety code.
- Clean up hair and disinfect table and tools between clients.
- Provide and maintain personal clippers, blades, and other hand tools required for grooming services (DDL will finance a portion of tool sharpening).
- Assist with cleaning, inventory, and laundry in the grooming department.
- Regularly attend educational training to strengthen expertise and develop new skills.
- Participate in community marketing events quarterly with an opportunity to increase the clientele base.
- Notify management of all maintenance and/or equipment repairs needed.
Requirements:
- A minimum of two years of grooming experience.
- A minimum of two years of customer service experience.
- Minimum of High School Diploma, GED, or equivalent.
- Must be 18 years of age to work independently.
Desirable Skills and Abilities:
- Ideally, a successful candidate should have experience working with dogs.
- Comfortable working within close proximity to dogs.
- Able to lift 50 pounds.
- Be healthy, and not be afflicted with allergies, asthma, or other health issues/medications that may interfere with your ability to perform the job.
- Desire to develop a thorough understanding of dog behavior.
- Quick reaction time to unpredictable situations.
- Comfortable working in a loud environment.
- Strong interpersonal and customer service skills.
- Demonstrate outstanding attention to detail, ownership, and follow-through.
- Good communication skills, written and verbal.
- A goal-oriented attention to detail.
- Proficiency in Gingr operations.
- Comfortable standing for 8 hours at a time.
- Must be flexible and will be expected to be available to work weekends, evenings, and during holidays.
Salary: $21 hourly or 50% commission.
About Us:
Downtown Dog Lounge LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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