Event Sales Representative
4 days ago
**Job Title:** Event Sales Representative
**Job Summary:** We are seeking a highly motivated and customer-focused Event Sales Representative to join our Comcast team. As an Event Sales Representative, you will be responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting company products including video, high-speed Internet, voice and XFINITY Home through the development and execution of promotions and events.
**Key Responsibilities:**
• Serve as the point of contact for customers in the assigned area, manage contracts for accounts and provide client services support for the portfolios of more senior representatives.
• Troubleshoot and/or resolve customer concerns, enhance and support the customer experience.
• Meet and exceed sales goals in assigned territory and event activities, utilizing retention techniques to proactively retain existing customers from downgrading or canceling service.
• Effectively communicate and develop rapport with residents and property staff, evaluating individual residents' existing and potential product needs and making recommendations.
• Increase resident and property staff understanding of company products and pricing models as well as competitive advantages over other service providers.
• Coordinate and execute all promotional events, providing marketing support, including but not limited to, overall coordination and logistics, budget management, planning, negotiation, and execution of events, production and distribution of printed materials, point-of-purchase displays, prize packages, scheduling of all promotions, and coordinating with technical operations.
• Utilize successful marketing skills to conduct overall marketing and property assessments, determines marketing collateral, customizes for presence on website, newsletter, signage in gyms, etc. Uses experience and skills to tailor events based on the profile of the community account, with a goal of maximizing the return on investment.
• Collaborate with other key personnel to create promotional assets, execute promotional strategy for value-add services, align messaging, and ensure tracking requirements are implemented for site promotions.
• Supports sales team by reviewing the promotional sales, distributing and explaining network promotions, and traveling to property meetings to help present and sell promotional concepts, company products, and services.
• Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps, and other software programs and social media to drive online marketing efforts.
**Requirements:**
• Bachelor's Degree
• 0-2 Years of relevant work experience
• Customer-Focused; Workplace Organization; Relationship Building; Persuasion; Technical Knowledge; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity
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