Biomedical Operations Specialist

2 days ago

Knoxville, Tennessee, United States Agiliti Health, Inc. Full time
Job Overview

Agiliti Health, Inc. is seeking a skilled Biomedical Operations Specialist to join our team in Knoxville, Tennessee.

Salary and Benefits

The estimated salary for this position is around $65,000 - $80,000 per year, depending on experience. In addition to a competitive salary, Agiliti offers a robust suite of benefits, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs.

Job Description

As a Biomedical Operations Specialist, you will oversee and coordinate the biomedical and field service technicians assigned to a designated location. Your primary responsibility will be to ensure that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired, and maintained.

You will also be responsible for maintaining accurate and detailed equipment records, assisting in growing technical services revenue, and supporting key daily office functions.

In addition, you will manage requisitions, parts, and supply inventory and purchase orders. You will complete required documentation, reports, and updates to support business operations and ensure compliance with International Organization for Standardization (ISO) regulations.

You will work closely with key staff members to promote revenue growth, cost containment, and expansion of services with existing and potential customers. You will also participate in training technical services technicians and provide cross and lateral training, emphasizing continuous improvement and teamwork.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of an associate's degree in an applied science (electronics or biomedical equipment technology preferred) or equivalent military training.
  • At least 1 year of technical experience in medical equipment preventive maintenance, repair, and handling.
  • Knowledge of the healthcare industry, including hospital operations, alternate care providers, and medical equipment manufacturers.
  • Demonstrated competency in performing operational verification procedures, preventive maintenance, and repair service on various equipment.
  • Proficiency in using test equipment and proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
Behavioral Skills

You must possess:

  • Quality orientation with a "get it right the first time" attitude.
  • Compliance with patient privacy laws in all matters.
  • Effective building of credibility and trust with customer administration, clinicians, and staff.
  • Maintenance and projection of confidence, enthusiasm, and a professional image.
  • Flexibility, coachability, strong communication and presentation skills (listening, writing, and speaking), team orientation, self-direction, and proactive approach towards safety, health, and quality.
Practical Skills

You will demonstrate:

  • Participation and partnership with key staff members to promote revenue growth, cost containment, and expansion of services with existing and potential customers.
  • Understanding and use of effective conflict resolution skills, e.g., identifies and resolves customer, employee, and service concerns, discrepancies, and disagreements.
  • Knowledgeable about business information and its inventory and billing systems.
  • Maintenance of compliance with International Organization for Standardization (ISO) regulations, if applicable.
  • Management of requisitions, parts, and supply inventory and purchase orders.
  • Completion of required documentation, reports, and updates to support business operations.
Work Environment

This position requires willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required. You will also need a valid driver's license and ability to lift and/or push 75 pounds.

Please note that obtaining certain vaccinations or providing proof of current vaccination status may be required based on customer and/or company requirements.

Agiliti Health, Inc. is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

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