Pharmacy Operations Manager

3 weeks ago


Homestead, Florida, United States Walgreens Full time
Job Description:

Key Responsibilities:

  • Oversee the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience.
  • Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
  • Manage the selection, scheduling, and development of pharmacy technician personnel.
  • Lead training, coaching, and performance management of pharmacy technicians.
  • Responsible for customer service, resolving complaints and answering non-clinical questions.
  • Assist pharmacists in the delivery of patient care, including patient registration, prescription data entry, and medication preparation.
  • Coordinate and organize pharmacy daily schedule of activities, recommending allocation of pharmacy hours.
  • Ensure compliance with state and federal laws, regulations, and business ethics.

Requirements:

  • High School Diploma or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Fluency in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work flexible schedule, including evening and weekend hours.


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