Part Time Key Holder

5 days ago


Mason City, Iowa, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.

Key Responsibilities
  • Customer Experience: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs. Engage with customers in friendly conversation, ask open-ended questions, and escort them to the desired product.
  • Sales and Merchandising: Process customer transactions efficiently and accurately, lift boxes from the truck, and stock shelves according to planogram. Maintain a high level of productivity and attention to detail.
  • Leadership and Teamwork: Assist the Store Management team with leading the store team, observing and coaching individuals, and performing operational duties. Collaborate with other Team Members on projects and provide excellent customer service.
Requirements
  • Education: High School Diploma or equivalent
  • Experience: 1+ years of supervisory experience in a customer-centric environment
  • Availability: Part-time status requires open availability, including days, evenings, weekends, and holidays
What We Offer

JOANN Stores offers a competitive benefits package, including medical, dental, and vision plans, company-paid life insurance, and paid time off. We are an equal employment opportunity employer and welcome applications from diverse candidates.



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