Leadership and Membership Development Director

1 week ago


Webster, United States YOUNG MENS CHRISTIAN ASSOCIATION OF ROCHESTER Full time
Membership Director Job Description

The Young Mens Christian Association of Rochester is seeking a dynamic and experienced Membership Director to lead the membership operations at the Bay View Family Branch. The successful candidate will be responsible for overseeing the supervision and leadership of membership staff, as well as implementing strategies to drive revenue growth and member retention.

Key Responsibilities:
  • Oversee overall responsibility for all membership services and membership desk at the Bay View Family branch.
  • Responsible for hiring, training, supervision, and continued development of all membership staff at the Bay View Family branch.
  • Serve as a leader in customer-focused operations and provide exemplary leadership in member recruitment, service, evaluation, engagement, and retention efforts.

Requirements:
  • At least 21 years of age with a high school diploma or GED; Bachelor's degree preferred.
  • Minimum of three years customer service and/or sales experience.
  • Minimum of three years' experience creating, implementing, and managing high quality and large volume membership programs.

Salary: $60,406-$62,000 per year plus generous benefits including a free family YMCA membership.

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