Desktop Support Engineer

1 week ago


Austin, Texas, United States TEKsystems Full time
Job Overview

TEKsystems is a leading provider of technology staffing and services, and we are currently seeking a skilled Desktop Support Technician to join our team in Austin, TX.

We estimate the salary for this role to be around $80,000 per year, depending on experience.

Key Responsibilities:

The successful candidate will be responsible for providing technical support for desktop computers, laptops, and mobile devices. This includes troubleshooting hardware and software issues, performing installations and upgrades, and maintaining network connectivity.

Core Technologies:

  • Windows 7, Windows 10, SCCM - packaging and imaging, Outlook, familiarity with OneNote
  • Knowledgeable about smartphones - with some experience with Macs but rare
  • Active Directory, adding groups, creating/deleting user accounts
  • Microsoft Office Experience

Enterprise Requirements:

  • Windows XP, Windows 7, Windows 10, Microsoft Office

Preferred Skills:

  • 3-5 years of experience performing installations, repairs, upgrades and maintenance on hardware and equipment
  • Experience using Active Directory for administrative rights – creating/deleting accounts, user groups, etc.
  • Experience in an enterprise level environment conducting at a moment's notice Break/Fix and IMAC support, troubleshooting, (3+ years exp)

Why Work with Us?

As a Desktop Support Technician at TEKsystems, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are committed to fostering a positive and inclusive work environment that supports the diverse needs of our employees.



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