Spa Associate Waverly

3 weeks ago


Charlotte, North Carolina, United States Hand & Stone - Charlotte Full time
Job Opportunity at Hand & Stone Massage and Facial Spa

We are seeking a highly motivated and customer-focused Spa Associate to join our team at Hand & Stone Massage and Facial Spa in Charlotte. As a critical link in ensuring an outstanding customer experience, you will play a key role in providing exceptional service to our members and guests.

Why Choose Hand & Stone?
  • A busy spa environment that offers opportunities for advancement and bonus
  • Competitive compensation with hourly wage, commissions, and bonuses
  • High standards for spa sanitation and illness prevention
  • Flexible schedules
  • Full health benefits, dental, and vision coverage
  • Employee discounts, rewards, and referral bonuses
  • A fun and team-oriented culture
Key Responsibilities:
  • Provide exceptional customer service to members and guests
  • Welcome and greet members and guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards, and upgrades
  • Follow proper filing procedures and maintain a professional and clean work environment
  • Promote the health and wellness benefits of massage therapy
  • Maintain a positive and energetic attitude
  • Perform various other duties as assigned
Requirements:
  • Knowledge of Microsoft Office applications, Spa Soft, and basic accounting principles
  • Excellent personal appearance, verbal, and written communication skills
  • Ability to handle stressful situations professionally and multitask with ease

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