Customer Service Representative
3 weeks ago
Overview:
At Express Stop Inc, we're looking for a talented individual to join our team as a Cashier/Sales Associate. As a key member of our store team, you'll play a vital role in providing exceptional customer service, maintaining a clean and welcoming store environment, and contributing to our sales goals.
Responsibilities:
- Customer Service: Greet customers with a smile, offer assistance, and ensure a pleasant shopping experience.
- Sales Floor Management: Keep our shelves stocked, displays appealing, and the store clean, ensuring a positive shopping experience for our customers.
- Upselling and Suggestive Selling: Master the art of upselling and suggestive selling, recommending products that complement our customers' purchases and contribute to our sales goals.
- Brand Ambassador: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting the exclusive benefits and personalized offers they can enjoy.
- Cash Handling: Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
- Safety and Maintenance: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols, and taking pride in maintaining a clean and inviting store.
- Teamwork: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
Qualifications:
- Age Requirement: Must be 18 years of age or older (21 in some states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personality Traits: Friendly demeanor, attention to detail, reliability, responsibility, flexibility, and a positive attitude.
Benefits: For information on benefits offered, please visit our website.
Equal Opportunity Employer
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