Front Desk Hospitality Specialist
5 days ago
The Front Desk Hospitality Specialist position is a critical role at WARRENTON OIL GROUP, responsible for providing exceptional service to all guests. Located in the heart of New Florence, MO, this opportunity requires a highly motivated individual who can work efficiently and effectively in a fast-paced environment.
About the RoleWe are seeking a skilled Front Desk Attendant to join our team. As a key member of our front office staff, you will be responsible for ensuring seamless guest check-in and check-out processes, handling all guest accounts with accuracy, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Ensure prompt, efficient, courteous, and professional service to all guests.
- Adhere to all hotel policies, procedures, regulations, and standards.
- Perform all front desk functions, including switchboard, business center, and guest relations.
- Handle guest accounts accurately and maintain confidentiality.
- Maintain a clean and organized workspace, adhering to hotel standards.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with attention to detail.
- Basic computer skills and knowledge of PMS systems.
- Physical ability to stand for long periods and lift up to 25 pounds.
- Competitive salary: $35,000 - $45,000 per year, depending on experience.
- Benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Opportunities for career advancement within WARRENTON OIL GROUP.
WARRENTON OIL GROUP is a dynamic and growing hospitality company committed to providing exceptional service to our guests. We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.
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