Current jobs related to Customer Success Manager - New York, New York - Modern Treasury

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Rilla Full time

    Rilla is revolutionizing the sales industry with its cutting-edge conversation intelligence software. We're seeking a highly skilled Customer Success Manager to join our team and help our customers achieve long-term success.The ideal candidate will have experience in customer success management, account management, project management, or operations, and will...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Leapsome Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Leapsome. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their goals and objectives through the effective use of our platform.Key Responsibilities:Take ownership of a portfolio of customers to ensure...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States IntelliShift Full time

    We are seeking a Customer Success Manager to join our team at IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology.The Customer Success team establishes and advances relationships from the C-suite to business line and IT leaders, middle managers, and front-line users.As a Customer Success Manager, you...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Kaltura Full time

    Customer Success ManagerKaltura is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Revenue team, you will be responsible for ensuring the long-term success of our customers in a defined Region.The ideal candidate will have a proven track record of success in customer-facing roles, with a strong...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Claroty Full time

    We are seeking a highly skilled Customer Success Manager to join our team at Claroty. As a Customer Success Manager, you will be responsible for creating and cultivating deep and meaningful relationships with our top customers and building their loyalty towards Claroty. You will also be responsible for getting customer feedback and representing their voice...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States MicroStrategy Full time

    Mid-Market Customer Success ManagerAt MicroStrategy, we're at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. As a Mid-Market Customer Success Manager, you'll play a pivotal role in driving the adoption and optimization of our SaaS products, ensuring our customers achieve their business goals.Key...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States MicroStrategy Full time

    Transform Your Career with MicroStrategyAs a Mid-Market Customer Success Manager at MicroStrategy, you will play a pivotal role in driving the success of our clients. You will be responsible for managing a book of business of $5-$10M ARR with accounts $100-500K in ARR each. Your primary focus will be on customer onboarding, account management, financial...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Ordergroove Full time

    About the Role:At Ordergroove, we're looking for a talented Customer Success Manager to join our dynamic team. As a key member of our Customer Success Team, you will be responsible for building and maintaining strong relationships with our clients, understanding their business needs, and providing strategic recommendations to drive their success.Key...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Foursquare Full time

    About FoursquareFoursquare is a leading location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer...

  • Customer Success Manager

    1 month ago

    New York, New York, United States Lightricks Full time

    Job OverviewLightricks, a pioneering AI-first company, is revolutionizing the creative landscape. With a mission to bridge the gap between imagination and creation, Lightricks is dedicated to bringing cutting-edge technology to the creative and business spaces. Our AI-powered photo and video generation models, which power our apps and platforms including...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Schrödinger Full time

    We're seeking a Customer Success Manager to join our Enterprise Informatics team in improving human health and quality of life through advanced computational methods. As a key member, you'll play a vital role in all stages of the Schrödinger Platform deployment for customers, from initial project scoping through to long-term successful adoption.Key...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Dreamdata Full time

    Job DescriptionAbout DreamdataDreamdata is the industry leader in B2B marketing attribution, optimization, and automation. Founded by ex-Trustpilot product and engineering leaders in 2019, Dreamdata is now taking on the complex world of B2B marketing by storm. We help marketing leaders optimize and connect their efforts across all marketing channels to real...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Melio Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Melio. As a key member of our customer success organization, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesDevelop and execute strategic plans to drive customer success and growth.Build and maintain strong...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Guesty Full time

    As a Customer Success Manager at Guesty, you will play a pivotal role in fostering strong relationships with our SMB clients. Your primary responsibility will be to ensure their needs are met and their expectations are exceeded. You will drive client success, identify growth opportunities, and contribute to the overall success of our company.Key...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Syndio Full time

    About the RoleSyndio is seeking a skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our workplace equity software.Key responsibilities include:Developing and executing customer success plans...

  • Customer Success Manager

    1 month ago

    New York, New York, United States Care Dynamics, LLC Full time

    Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team at Care Dynamics, LLC. As a founding member of our customer success function, you will play a key role in ensuring our customers achieve their goals while helping us refine and improve our AI-driven platform.Key Responsibilities:Develop and execute customer success...

  • Customer Success Manager

    1 month ago

    New York, New York, United States RADAR Full time

    About RadarRadar is a pioneering location infrastructure company that empowers businesses to create location-based experiences across millions of devices worldwide.Founded in 2016, Radar has established itself as a leader in the industry, with a strong presence in New York and a growing customer base.About the RoleWe are seeking a highly skilled Customer...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Unily Full time

    About UnilyUnily partners with the world's largest and most complex enterprises to power digital transformation through employee experience. Our market-leading Employee Experience platform helps iconic brands like Este Lauder Companies, CVS Health, and British Airways improve productivity, streamline communication, and foster a highly connected workplace.Job...

  • Customer Success Manager

    4 weeks ago

    New York, New York, United States Unit Corporation Full time

    About UnitUnit is a fintech company building a platform to power the next generation of financial services. Our mission is to help companies expand financial access for all.We offer a simple and powerful banking-as-a-service API that helps companies launch bank accounts, cards, payments, and lending in weeks, not years.Our team has deep fintech and financial...

  • Customer Success Manager

    1 month ago

    New York, New York, United States PermitFlow Full time

    About PermitFlowPermitFlow is a software company that aims to simplify construction permitting in the United States construction market. Our platform reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.We've received significant funding from top investors, including...

Customer Success Manager

1 month ago

New York, New York, United States Modern Treasury Full time
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Modern Treasury. As a key member of our customer-facing team, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance throughout their journey with our payment operations platform.

Key Responsibilities:

  • Partner with customers to understand their needs and provide tailored solutions to drive business growth and efficiency.
  • Develop and execute customer onboarding plans to ensure seamless integration with our platform.
  • Provide ongoing support and training to customers to maximize the value of our platform.
  • Collaborate with internal teams to identify and address customer pain points and provide feedback to inform product development.
  • Monitor customer health and identify opportunities for upselling and cross-selling.

Requirements:

  • 5+ years of experience in a customer-facing role at a B2B SaaS company.
  • Strong written and verbal communication skills, with the ability to present complex technical information to non-technical audiences.
  • Proven track record of managing multiple projects and workstreams, with a focus on customer success and satisfaction.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a cutting-edge payment operations platform.
  • A dynamic and supportive team environment.
  • Professional development opportunities to help you grow in your career.

How to Apply:

If you are a motivated and customer-focused individual with a passion for payment operations, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.