Cloud Contact Center Software Developer
1 week ago
About Amazon Connect
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Leveraging the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis, Amazon Connect provides a truly frustration-free, easy-to-use, extensible, and natural customer experience.
Industry Transformation
We are transforming an industry and the way customers interact with businesses and how agents service them by providing a highly customizable cloud-based contact center platform.
Job Overview
This role involves being part of the AWS Solutions organization and accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges.
Responsibilities
We are looking for a skilled Software Dev Engineer who can help us build opinionated, turnkey solutions that blend vision with curiosity and real-world experience. As a Software Dev Engineer, you will be responsible for developing scalable and efficient software solutions that meet the needs of our customers.
Requirements
- 5+ years of experience in software development, preferably in cloud-based contact centers or similar technologies
- Strong programming skills in languages such as Java, Python, or C++
- Experience with Agile development methodologies and version control systems like Git
- Familiarity with Amazon Web Services (AWS) and its services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis
- Excellent problem-solving skills and ability to work in a team environment
Benefits
At Amazon Development Center U.S., Inc., we offer a range of benefits including competitive salaries, medical, dental, and vision insurance, 401(k) matching, and paid time off.
Salary Range
The estimated salary range for this role is $120,000 - $180,000 per year, depending on experience and location.
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