Clinical Services Liaison
4 weeks ago
We are seeking a skilled Clinical Services Liaison to join our team at Froedtert Health. As a key member of our Home Infusion team, you will be responsible for providing exceptional customer service and building strong relationships with referral sources, patients, and healthcare professionals.
Key Responsibilities- Develop and maintain positive relationships with referral sources, patients, and healthcare professionals to promote Froedtert Health's Home Infusion Services.
- Collaborate with the Home Infusion Manager to market and grow Froedtert Health's Home Infusion Services through effective referral source relationships and responsive customer service.
- Work closely with referral sources to facilitate the coordination of care for new patients and provide clinical support.
- Coordinate and communicate discharge planning activities relating to home infusion therapy with the Home Infusion Pharmacy, hospital/facility, and referral sources.
- Demonstrate thorough knowledge of core therapy referrals and qualifying criteria by payor source.
- Ensure ongoing updates and education for referral sources and patients.
- Assist referral sources and patients with the identification of appropriate candidates for home infusion.
- A minimum of three years of experience in a clinical setting as an RN is required.
- Healthcare Sales/marketing, homecare, infusion, or RN Case Management experience is preferred.
- Associate degree in Nursing is required.
- Bachelors degree from an accredited college or university in marketing, communications, health care, or a related field is preferred.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Froedtert Health is a regional health network that operates eastern Wisconsin's only academic medical center and adult Level I Trauma center. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages, and retains a diverse workforce.
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