Clinical Services Liaison

4 weeks ago


Milwaukee, Wisconsin, United States Froedtert Health Full time
Job Summary

We are seeking a skilled Clinical Services Liaison to join our team at Froedtert Health. As a key member of our Home Infusion team, you will be responsible for providing exceptional customer service and building strong relationships with referral sources, patients, and healthcare professionals.

Key Responsibilities
  • Develop and maintain positive relationships with referral sources, patients, and healthcare professionals to promote Froedtert Health's Home Infusion Services.
  • Collaborate with the Home Infusion Manager to market and grow Froedtert Health's Home Infusion Services through effective referral source relationships and responsive customer service.
  • Work closely with referral sources to facilitate the coordination of care for new patients and provide clinical support.
  • Coordinate and communicate discharge planning activities relating to home infusion therapy with the Home Infusion Pharmacy, hospital/facility, and referral sources.
  • Demonstrate thorough knowledge of core therapy referrals and qualifying criteria by payor source.
  • Ensure ongoing updates and education for referral sources and patients.
  • Assist referral sources and patients with the identification of appropriate candidates for home infusion.
Requirements
  • A minimum of three years of experience in a clinical setting as an RN is required.
  • Healthcare Sales/marketing, homecare, infusion, or RN Case Management experience is preferred.
  • Associate degree in Nursing is required.
  • Bachelors degree from an accredited college or university in marketing, communications, health care, or a related field is preferred.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
About Froedtert Health

Froedtert Health is a regional health network that operates eastern Wisconsin's only academic medical center and adult Level I Trauma center. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages, and retains a diverse workforce.


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