Senior Collision Center Operations Manager
7 days ago
This is a senior-level management position at NorthStar Auto, responsible for overseeing the day-to-day operations of our collision center. The ideal candidate will have 3+ years of experience in collision center management and possess excellent leadership and communication skills.
About the RoleWe are seeking a highly skilled and experienced Collision Center Manager to join our team. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and driving business growth through effective management of our collision repair process.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Managing a team of technicians and overseeing all aspects of the collision repair process
- Developing and implementing strategies to improve operational efficiency and reduce costs
- Providing exceptional customer service and ensuring high levels of customer satisfaction
- Collaborating with other departments to drive business growth and improve overall performance
To be considered for this role, you must have:
- 3+ years of experience in collision center management
- CDK experience a plus
- CCC experience required
- Collision Link experience a plus
- High school diploma or equivalent, ASE & I-Car Certification preferred
- Excellent leadership and communication skills
- Valid driver's license and clean driving record
We offer a competitive salary and benefits package, including:
- Medical, Dental and Vision Insurance with low deductibles
- Participation in the General Motors Technician Excellence Program, Paid Quarterly
- Technician 3.0% bonus on your prior year's earnings, Paid annually by the Dealer
- Paid Vacation, Holidays & Uniforms
- Paid $10,000 Life Insurance Policy
- Paid GM Training and I-Car Certification
- 401k Program includes up to 6.0% Company participation
- Family Owned and Operated
- Free Lunch provided every Friday and Saturday
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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