Receptionist / Donor Relations Coordinator

3 weeks ago


Cincinnati, Ohio, United States University of Cincinnati Full time
Job Summary

The University of Cincinnati is seeking a highly skilled Receptionist / Donor Relations Coordinator to join our team at Hoxworth Blood Center. As a key member of our Donor Services Division, you will play a vital role in educating and assisting donors at our Neighborhood Donor Centers and Mobile Operations.

Key Responsibilities
  • Provide exceptional customer service to donors, ensuring a positive and welcoming experience.
  • Assist with opening and setting up activities in the reception area, including greeting and assisting donors, computer data entry, and processing telephone calls.
  • Communicate directly with donors, following customer service guidelines.
  • Process collections, including blood bag setup and sealing units.
  • Assist with quality control functions, maintaining and calibrating equipment.
  • Support the setup and dismantling of blood collections equipment and materials.
  • Clean and maintain equipment, including workstations and other areas as needed.
Requirements
  • 6 months of customer service experience.
  • Able to pass a qualifying examination to demonstrate typing efficiency.
  • Ability to work varying hours, including weekends and rotating holidays.
What We Offer

The University of Cincinnati offers a comprehensive benefits package, including medical, dental, vision, and prescription coverage, as well as flexible spending accounts and an award-winning employee wellness program.

UC employees also enjoy generous paid time off work options, including vacation, sick leave, annual holidays, and winter season days, in addition to paid parental leave.

Discounts are available for on and off-campus activities and services.

UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).



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