Desktop Services Administrator

2 days ago

Houston, Texas, United States SpeedCast Full time
Job Title: Desktop Services Administrator

We are seeking a highly skilled Desktop Services Administrator to join our team at Speedcast. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and providing technical support to our global end-users.

Key Responsibilities:
  • Manage and maintain our software and hardware inventory, ensuring all equipment is correctly tracked and maintained.
  • Provide training to end-users on the use of desktop-related hardware and software.
  • Ensure all desktop systems comply with our company's security policies and procedures.
  • Collaborate with our Infrastructure and Applications teams to maintain healthy systems.
  • Administer, maintain, and provide support for all desktop-related hardware and software, including workstations and printers.
  • Troubleshoot and resolve any hardware or software-related issues reported by end-users in a timely and efficient manner.
  • Assist with IT infrastructure server setup and maintenance as requested by infrastructure team members.
  • Support and troubleshoot end-users remotely and in-person.
  • Manage and maintain desktop security, including virus protection and software patching.
  • Manage user accounts and access rights, including file server access and onboarding/offboarding, with knowledge of Exchange and Azure AD.
  • Oversee Thycotic Secret Server, including granting and revoking access through the admin console.
  • Monitor the ticket queue to ensure service tickets are resolved and closed in a timely manner, following up with end-users to confirm resolution.
  • Support Microsoft Teams phone and the office badge system.
Requirements:
  • 5+ years of practical experience with managing systems, networks, and troubleshooting issues.
  • Familiarity with network and server configuration, security protocols, and data management.
  • Extensive familiarity with Windows and Mac operating systems, as well as related technologies (AD, Azure, GPO, Microsoft O365, Teams, Office Suite, Exchange, VMs, RDS, Endpoint Protection, Anywhere365, Proofpoint, Thinfinity, ServiceNow ticketing system, and Global Protect VPN).
  • Expertise in various OSs such as Windows Server, Linux, Unix, and sometimes macOS.
  • Knowledge of TCP/IP, DNS, DHCP, VPNs, and network security.
  • Experience with server installation, configuration, and maintenance.
  • Experience with virtualization technologies such as VMware, Hyper-V, or KVM.
  • Ability to write scripts (e.g., PowerShell, Bash) for automating tasks.
  • Understanding of backup solutions and disaster recovery planning.
  • Ability to work independently and manage multiple duties and priorities simultaneously.
  • Capability to collaborate effectively with team members and end-users.
  • Excellent problem-solving and troubleshooting skills for technical issues.
  • Strong verbal and written communication and interpersonal skills.
Preferred Qualifications:
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • CompTIA A+ / CompTIA Network+.
  • Microsoft Certified: Windows Server or Microsoft Certified: Azure Administrator.
  • Red Hat Certified System Administrator (RHCSA).
  • VMware Certified Professional (VCP).
  • Cisco Certified Network Associate (CCNA).
  • Certified Information Systems Security Professional (CISSP) - For a focus on security aspects.
  • Ability to communicate in Spanish.

Speedcast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics.

  • Desktop Services Administrator

    6 days ago

    Houston, Texas, United States SpeedCast Full time

    Job Title: Desktop Services AdministratorWe are seeking a highly skilled Desktop Services Administrator to join our team at Speedcast. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and providing technical support to our global end-users.Key Responsibilities:Manage the software and...

  • Desktop Specialist

    2 weeks ago

    Houston, Texas, United States VC5 Consulting Full time

    Job Summary:VC5 Consulting is seeking a highly skilled Desktop Specialist to join our team. As a Desktop Specialist, you will be responsible for providing technical support to end-users for desktop and laptop computers, peripherals, and related software applications.Key Responsibilities:Deploy desktop application software and ensure seamless integration with...

  • Desktop Support Specialist

    2 days ago

    Houston, Texas, United States Syntricate Technologies Full time

    Job Title: Desktop Support SpecialistLocation: Los Indios, TXDuration: ContractJDExperience (Years): 4-6Key Responsibilities:Install, configure, upgrade, maintain, and support desktop systems based on customer service requests.Develop preventive maintenance procedures to avoid system failures.Set user access rights and permissions and create VPN accounts for...

  • Desktop Support Analyst

    7 days ago

    Houston, Texas, United States Demo - Maximus Full time

    Job SummaryWe are seeking a skilled Desktop Support Analyst to join our team at Maximus, supporting the Veterans Evaluation Services (VES). As a key member of our technical team, you will be responsible for building, operating, and maintaining servers in various environments. This role requires strong technical skills, excellent communication abilities, and...

  • Senior Systems Administrator

    1 week ago

    Houston, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:We are seeking a highly skilled and motivated Systems Administrator to join our team at the Texas Department of Family and Protective Services. The successful candidate will be responsible for performing entry-level systems administration work, including assisting with the upkeep, configuration, and reliable operation of systems.Key...

  • Azure Virtual Desktop Architect

    6 days ago

    Houston, Texas, United States Element Technologies Full time

    Job Title: Azure Virtual Desktop ArchitectWe are seeking a highly skilled and experienced Citrix and Azure Virtual Desktop Architect to join our team at Element Technologies.Key Responsibilities:Design and implement end-to-end virtual desktop solutions using Citrix and Azure technologies.Collaborate with cross-functional teams to understand business...

  • Administrative Coordinator

    3 weeks ago

    Houston, Texas, United States Space City Mechanical Inc Full time

    Job SummaryAt Space City Mechanical Inc, we are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a vital role in maintaining accurate financial records, preparing and sending out important documents, and providing exceptional customer service.Key Responsibilities:Utilize...

  • Desktop Support Specialist

    2 days ago

    Houston, Texas, United States Walter P Moore Full time

    Job Title: Desktop Support AnalystWe are seeking a highly motivated and detail-oriented Desktop Support Analyst to join our Corporate IT team. As a key member of our team, you will be responsible for providing top-notch support to our staff, ensuring their computer systems are running smoothly and efficiently.Responsibilities:Prepare new hardware for company...

  • SCCM and VMware Administrator

    4 weeks ago

    Houston, Texas, United States Bickham Services Unlimited, LLC Full time

    Job OverviewPosition: SCCM and VMware SpecialistSalary: D.O.E.Role Summary:We are in search of a dedicated and skilled SCCM/Microsoft and VMware Specialist to oversee and enhance our client’s IT infrastructure. The successful candidate will possess a comprehensive understanding of SCCM, Microsoft technologies, and VMware, along with a demonstrated history...

  • Desktop Support Specialist

    2 days ago

    Houston, Texas, United States Siri InfoSolutions Inc Full time

    Job OverviewSiri InfoSolutions Inc is seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesProvide technical support for desktop and laptop issues, including troubleshooting and resolving problems with...

  • Infrastructure Services Administrator

    4 weeks ago

    Houston, Texas, United States Prosum Full time

    IT Services Coordinator Overview The IT Services Coordinator ("ISC") plays a crucial role in supporting IT systems while overseeing the administration, monitoring, and upkeep of the data and telecommunication infrastructure for the designated office of Prosum. The responsibilities include: Management and Support of Technology Hardware Execute...

  • SCCM and VMware Systems Administrator

    4 weeks ago

    Houston, Texas, United States Bickham Services Unlimited, LLC Full time

    Job OverviewPosition: SCCM and VMware SpecialistSalary: D.O.E.Role Summary:We are in search of a dedicated and skilled SCCM/Microsoft and VMware Specialist to oversee and enhance our client's IT infrastructure. The successful candidate will possess a comprehensive understanding of SCCM, Microsoft technologies, and VMware, along with a solid history of...

  • SCCM and VMware Administrator

    4 weeks ago

    Houston, Texas, United States Bickham Services Unlimited, LLC Full time

    Job OverviewPosition: SCCM and VMware SpecialistSalary: D.O.E.Role Summary:We are looking for a dedicated and skilled SCCM/Microsoft and VMware Specialist to oversee and enhance our client's IT operations. The successful candidate will possess extensive knowledge of SCCM, Microsoft technologies, and VMware, demonstrating a solid history of managing intricate...

  • Desktop Support Specialist

    2 weeks ago

    Houston, Texas, United States F2Onsite Full time

    Job SummaryF2OnSite is seeking a skilled Desktop Support Specialist to join our team of experts in the field of IT hardware support. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their hardware systems are running smoothly and efficiently.Key ResponsibilitiesHardware Troubleshooting: Perform...

  • Administrative Coordinator

    3 weeks ago

    Houston, Texas, United States Space City Mechanical Inc Full time

    Job SummaryAt Space City Mechanical Inc, we are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a vital role in maintaining accurate financial records, preparing and sending out important documents, and providing exceptional customer service.Key Responsibilities:Utilize...

  • Customer Service Administrative Associate

    3 weeks ago

    Houston, Texas, United States Clayton Services Full time

    Job OverviewClayton Services is seeking a Customer Service Administrative Associate to support a successful pool supply and construction enterprise. The Customer Service Administrative Associate will engage with clients regarding water analysis, manage phone communications, and carry out various administrative tasks.Position Type: Temp-to-HireCompensation:...

  • Senior Network Administrator

    6 days ago

    Houston, Texas, United States In Technology Group Inc (US) Full time

    Network Administrator Job DescriptionWe are seeking a highly skilled and experienced Network Administrator to join our team in Houston. This role offers a unique opportunity to work in a dynamic environment with a cutting-edge technology stack.Key Responsibilities:Manage and maintain client network infrastructures to ensure optimal performance and...

  • Service Desk Analyst

    14 hours ago

    Houston, Texas, United States Pattern Energy Group Full time

    Job Summary:Pattern Energy Group is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our employees. Key Responsibilities:• Respond to and resolve desktop support inquiries via our ticketing system, email, or phone.• Troubleshoot...

  • Administrative Coordinator

    1 week ago

    Houston, Texas, United States Serta Simmons Bedding, LLC Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to support our operations, human resource, and finance functions.This role will provide general administrative support to multiple stakeholders, including leadership and plant associates, and will be responsible for compiling analytical reports, reviewing AP...

  • Service Desk Analyst

    23 hours ago

    Houston, Texas, United States Pattern Energy Group Full time

    Job Summary:Pattern Energy Group is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our employees. Key Responsibilities:• Respond to and resolve desktop support inquiries via our ticketing system, email, or phone.• Troubleshoot...