Retail Shift Lead

6 days ago


Knoxville, Tennessee, United States Disability Solutions Full time

At Disability Solutions, we're committed to creating a positive and inclusive work environment that fosters growth and development. As a Retail Shift Lead - Store Operations Specialist, you'll play a key role in ensuring the smooth operation of our retail stores.

The estimated salary for this position is $14-$16 per hour, based on experience. If you're passionate about providing exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

Job Overview

This role involves assisting the Retail Management team with register transactions, maintaining customer service standards, and contributing to the overall success of our stores. You'll be responsible for:

  • Accurate Transaction Processing: Assist the Retail Management team with processing cash and credit card payments, as well as non-cash purchases.
  • Customer Service Excellence: Work with the Retail Management team to establish and maintain high customer service standards, ensuring a pleasant shopping experience for each customer.
  • Store Operations Support: Assist store staff with stocking shelves and clothing racks, maximizing shopping opportunities for customers.
  • Task Delegation: Assist the Retail Manager and Assistant Retail Manager with delegating tasks and responsibilities when they're not on shift.
  • Mission and Values Alignment: Live out our mission to Reveal, Tell & Provide, and embody our core values of being Trustworthy, Team-Minded, and Teachable.

Requirements

To succeed in this role, you'll need:

  • Excellent Communication Skills: Strong oral and written communication skills, with an excellent command of the English language.
  • Commitment to Our Mission: A genuine commitment to our company's mission and values.
  • Computer Literacy: Basic typing skills and web browsing capabilities.
  • Instruction Following: Ability to interpret and follow instructions provided in written or oral form.
  • Physical Demands: Stand for 100% of a standard workday, lift up to 50 pounds, and engage in moderate to heavy physical activity.

Benefits

We offer a range of benefits, including:

  • All Employee Discount: Enjoy a 25% discount on all KARM Stores merchandise.
  • Performance-Based Increases: Opportunities for performance-based increases and bonuses.
  • Referral Bonuses: Earn referral bonuses for successful hires.
  • Career Growth Opportunities: Develop your skills and advance your career within our organization.

Why Work at Disability Solutions?

We're a dynamic and growing organization dedicated to making a positive impact in our community. Join us and become part of a team that's passionate about delivering exceptional service and driving results.



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