Customer Service and Child Care Coordinator

19 hours ago


Dunkirk, New York, United States Surge Staffing Full time

Job Title: Bilingual Building Clerk

Salary Range: $15.89 - $17.50/hourly

Surge Staffing is seeking a dedicated and experienced professional to fill the role of Bilingual Building Clerk. This position requires strong organizational skills, excellent communication abilities, and a commitment to delivering exceptional customer service.

Key Responsibilities:

  • Develop and implement efficient scheduling systems to meet building needs and ensure compliance with OCFS ratios.
  • Collaborate with center employees to manage unplanned absences and facilitate scheduling adjustments.
  • Provide high-quality child care and supervision services, covering classroom staff breaks and absences.
  • Manage office procedures, including purchasing, receiving, and storing supplies, as well as maintaining accurate records.
  • Prepare and distribute various documents, such as statistical reports, calendars, and program manuals.
  • Ensure accurate and up-to-date staff lists, mailboxes, and sign-in/out sheets.
  • Process mail, faxes, and phone calls, and disseminate messages promptly.
  • Support staff training and volunteer orientation, focusing on office equipment usage and software applications.
  • Prepare and process purchase orders, receiving reports, and assist with supply ordering.
  • Participate in conducting emergency drills, maintain updated records, and submit to Quality Assurance Monitor and Center Director.
  • Comply with current security restrictions and maintain documentation at the front desk.
  • Monitor early education classroom TLO Reports and submit to Center Director.
  • Contribute to service enrollment and recruitment strategies.
  • Administer medication as needed to children.
  • Promote agency mission and values.
  • Maintain confidentiality and adhere to the code of ethics.
  • Demonstrate consistent professional customer service.
  • Integrate service delivery models while promoting self-sufficiency.
  • Perform other duties as assigned by the supervisor.

About the Company:

Surge Staffing is a dynamic organization committed to delivering exceptional staffing solutions. We value diversity, inclusivity, and teamwork, and we are seeking like-minded professionals to join our team.



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