Customer Service and Contract Manager
3 days ago
We are seeking a Customer Service and Contract Manager to join our team at Marquee Staffing - Technical. In this role, you will be responsible for managing customer accounts, reviewing contracts, and working with multiple functions to resolve issues. You will also be required to maintain a high level of customer satisfaction, while ensuring that all contractual obligations are met.
About the Ideal Candidate:
The ideal candidate will have a strong background in customer service and contract administration. They will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. Additionally, they will have a strong understanding of purchase order agreements, terms, conditions, and standard business practices.
Key Responsibilities:
- Review terms and conditions for new orders to ensure contract requirements are fully satisfied in a compliant manner
- Negotiate lead times, delivery schedules, and pricing with customers under management oversight
- Review purchase orders to ensure that pricing, delivery schedules, and terms and conditions agree with quote or previously negotiated agreements
What We Offer:
- Competitive salary: $65,000 - $85,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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