Product Support Sales Professional

4 days ago


Crestview, Florida, United States Thompson Tractor Full time

Thompson Tractor is committed to excellence in customer service and sales.

Job Summary

We are seeking a highly motivated Product Support Sales Representative to join our team. The successful candidate will be responsible for maximizing parts and service sales in assigned territories, while providing exceptional customer service and support.

This is a great opportunity for someone who is passionate about sales and customer service to take their career to the next level. As a Product Support Sales Representative, you will work closely with customers to understand their needs and provide solutions that meet their requirements.

The salary for this role is estimated to be around $65,000 per year, depending on experience.

Responsibilities
  • Maximize parts and service sales in assigned territory
  • Assist with the sale of new equipment
  • Sell Customer Value Agreements and various maintenance programs
  • Maintain accurate customer data records
  • Assist in collection of past due invoices
  • Monitor and report product performance and competitive activity
  • Provide liaison support between customer, Thompson Tractor, and our vendors
  • Establish and maintain personal working relationships with customers
  • Follow up on past repairs to ensure customer satisfaction
  • Inform customers on status of repairs
  • Negotiate mutually agreeable settlements on customer complaints
Requirements

To be successful in this role, you will need:

  • A strong understanding of sales principles and techniques
  • Excellent communication and interpersonal skills
  • The ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
About Us

Thompson Tractor is an equal opportunities employer and welcomes applications from all qualified candidates.



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