Residential Experience Coordinator
3 days ago
We are seeking a skilled and friendly Residential Experience Coordinator to join our team at Vitality Living Franklin.
As a key member of our community, you will be responsible for creating exceptional experiences for our residents and their families. This is an excellent opportunity to work in a dynamic and vibrant environment where everyone is valued and celebrated.
Main Responsibilities:
- Manage the reception desk and perform administrative duties with high efficiency and accuracy.
- Respond promptly and professionally to residents' family members' questions and concerns, escalating issues as necessary.
- Handle emergency situations calmly and effectively, ensuring the safety and well-being of all individuals involved.
- Organize and distribute incoming mail to the relevant personnel.
- Attend training sessions, in-services, and team meetings as requested, staying up-to-date with company policies and procedures.
- Perform other tasks assigned by the Business Office Director.
Requirements:
- You must be at least 18 years old.
- A high school diploma or equivalent is required.
- Excellent communication skills are essential, allowing you to effectively interact with customers and colleagues.
- You must be able to communicate fluently in English, both verbally and in writing.
- Patient, tactful, and cheerful, you will handle residents with sensitivity and respect.
- You must meet state or provincial health-related requirements.
Benefits:
- We offer monthly and quarterly perfect attendance bonuses.
- A 401k plan is available to support your long-term financial goals.
This is a part-time position.
Vitality Living is an equal opportunity employer committed to fostering a diverse and inclusive work environment where everyone can Be You, Be Vibrant, and Belong.
The estimated salary range for this role is between $15-$20 per hour, depending on experience and qualifications. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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