Professional Guitar Instrument Technician
1 week ago
Guitar Center is a dynamic and creative company that encourages its staff to find their own unique voice. Our mission is to inspire lifelong musicians and make a positive impact in the world by enabling people of all backgrounds to experience the joy of creating music.
As a skilled Guitar Instrument Technician, you will be responsible for delivering exceptional maintenance and repair services on customer-owned instruments. You will also assist with maintaining store inventory, driving business growth through excellent customer experiences, and providing quality work.
Key characteristics of successful Repair Technicians include:
- Customer Focus: Providing outstanding customer service, understanding customer needs, and being approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
- Initiative: Identifying opportunities and issues, taking proactive action, and developing knowledge and skills, including product, store operations, sales, and leadership.
- Selling: Working through our certification program to gain a solid understanding of products and sales techniques.
- Training: Effectively training colleagues and communicating information and techniques to ensure retention.
Your responsibilities as a Guitar Instrument Technician will include:
- Interacting with customers to provide an exceptional experience
- Delivering high-quality craftsmanship on customer-owned instruments
- Maintaining store-owned gear, as requested
- Completing warranty repair work
- Additional duties as assigned
We offer competitive compensation and benefits, including an estimated salary of $45,000 - $60,000 per year, depending on experience and location. Additionally, we provide robust benefits and perks, such as medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
We are an Equal Opportunity Employer and strive to create inclusive environments where everyone feels valued and supported. If you are a skilled technician looking for a new challenge, we encourage you to apply.
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