Customer Service Representative

3 days ago


Ithaca, New York, United States Dandy Mini Marts Full time

Customer Service at Dandy Mini Marts

At Dandy Mini Marts, we're looking for friendly and approachable individuals to join our team as Customer Service Representatives. In this role, you will work closely with customers to provide excellent service and ensure a positive experience in our stores.

Responsibilities:

  1. Provide exceptional customer service to all guests, responding to their needs and resolving any issues promptly.

  2. Assist with retail sales and register transactions accurately and efficiently as a clerk/cashier.

  3. Prepare and serve quality food and beverage items while following proper food safety and food preparation procedures.

  4. Restock products and maintain a clean and tidy appearance throughout the retail store and work areas.

  5. Participate in ongoing training and development to improve customer service skills and stay up-to-date on product knowledge.

What We Offer:

To support our employees, we offer appreciation perks, such as unlimited dispensed beverages while on shift, flexible scheduling, and paid time off for eligible employees. We also provide comprehensive benefits, including vision and dental insurance for part-time and full-time employees, health insurance for full-time employees, and a 401-K Plan with employer contribution match for eligible employees.

We believe in promoting from within, with over 70% of our store leadership being promoted from within. If you are a motivated and customer-focused individual who is looking to grow with a family-owned and community-driven company, we encourage you to apply for this exciting opportunity.



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