Business Relationship Development Specialist

1 week ago


Dinan, Bretagne, United States Capital One Full time

Center 3 (19075), United States of America, McLean, Virginia

About Capital One

We're a leading bank that's committed to helping people achieve financial freedom. Our goal is to help our customers succeed financially and build stronger communities.

Job Summary

This role will play a critical part in building and maintaining strong relationships with dealerships and sales managers while providing exceptional customer service to our internal Auto Finance business.

You will be responsible for influencing 60-80 dealerships, building positive relationships with them, and supporting the outside sales managers.

This position requires a strategic thinker who can analyze territory production goals, create deals, and monitor progress to achieve desired results.

In addition, you will be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding.

Key Responsibilities
  • Cultivate positive relationships with dealerships.
  • Optimize communication skills by creating strategic deals and goals with dealerships over the phone.
  • Review the structure in underwriting for COAF.
  • Guide the deals in house for funding.
  • Analyze territory production goals.
  • Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.
Requirements
  • High School Diploma, GED, or equivalent certification.
  • At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.
  • Bachelor's Degree in Business preferred.
  • 2+ years experience in Auto Finance preferred.
  • 2+ years experience in Customer Relations preferred.
  • 5+ years experience in Customer Service preferred.
Estimated Salary Range

$62,400 - $85,500 per year, depending on experience and qualifications.

This salary range is based on national averages and may vary depending on location and other factors.



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